A few stories from our awesome customers.

Before Notebird,our pastoral care relied entirely on prayer request time during staffmeeting.And so that required us to remember things that were shared with us through theweek. It required us to be present at the meeting.it required us to remember what had been shared previous weeks,if we wanted to follow up and make sure that pastoral care had happened.And so you can imagine a lot of things were falling through the cracks.We were trying to solve the problems of too much care, not enough care,and not being sure if care had happened.There were times when somebody would have something going on and they would justget bombarded with people, contacting them, praying for them, praying with them,asking 'em how they were doing.And then there were other times where something would happen and,and nobody would reach out. And at the end of the day,we weren't really sure if either had happened unless we would ask everybody onthe staff, did you call this person or not?And so that was taking up a ton of time in staff meetings,really just the detective work of figuring out what needed to happen and whether

or not it had happened.

So the first thing we were able to achieve right away was shorter staffmeetings. Uh, we didn't have to take the time to share information, um,with everybody that may or may not be relevant to them.We were able to get the right information to the right people,and we didn't have to stop and try to remember what we had heard earlier in theweek. We were able to document what needed to be documented right away. Uh,

and the second thing was that we were able to just do pastoral care better.We were able to make sure that the right people were connecting with andfollowing up with the right people.there are less people falling through the cracks.And the third thing was just really a, a kind of a peace of mind.

We didn't have to wonder,we didn't have to ask if people had been followed up with or contacted.We could see right away that those things were happening.

So making pastoral care easier, more efficient,just better in general has helped us to elevate,the role of pastoral care within our team.It's helped us to recognize some of the really important pastoral care that wasalready going on, that may have been going unnoticed.and it has helped us to reiterate the I importance of it week by week.It allows us to celebrate our wins and it allows us to highlight our areas ofneed, which just in general has elevated the role of it.

It's made it something that we value more and something that we do more.

I would recommend no bird to any pastor, if pastoral care,if taken care of your congregation. If making sure that people,feel loved and connected and known is important to you,then it should be valued both in your budget and in your time.Notebird helps us to do pastoral care better and helps us to do more pastoralcare. And so I would recommend it to anybody who caress for their congregation.

Well, like most folks, prior to Notebird,we were using either an Excel spreadsheet or a Word document,and we always had trouble with people having access to it,figuring out who was going to be updating it regularly. We struggled with, um,finding how to categorize people within it,and what do we do if someone belongs in two different categories?Do we put two different updates on them or do we repeat it?It was an un unwieldy document and it was difficult to keep track of.We found that some people were updated regularly,

but others hadn't had updates for months and months and people fell through thecracks as a result,especially when a page or a document rather gets to be multiple pages.The problems that we were trying to solve with Note Bird have to do with

communication.We wanted to find an easy way for members of our congregational care team tocommunicate with one another as to who was being visited,who needs to be visited, and what we learned on those visits.As a result, by adding multiple people to note Bird,

we allow folks to see up to date real time.This is what's happening in the lives of our congregants.Rather than being dependent upon receiving a document once a monththat has the updates to the, to the prayer list or,or to the congregational care list,it also helps prevent us from over visiting one member while undervisiting another, by assigning tasks, by claiming relationships, if you will,by saying, look, I,I own this relationship with this person and I'm gonna keep visiting them.Let's assign someone to visit someone else.We were able to find a more effective way of assigning, if you will,um, people to visitors. For me,

one of the most effective tools of Note Bird has been a greatersense of peace in knowing that our members are not falling through the cracksbetween the ability to assign myself tasks and other members of our team tasks,as well as having the whole of the congregation right there at my fingertips.I am able to have a greater sense of knowing who is in need, who's been visited,what those visits looked like by being able to read what my,congregational care team has been able to accomplish in their ministry.Uh, the other thing is I really love the elements of Notebird that are more

day-to-day.They provide milestones like birthdays and anniversaries and the anniversary ofpeople joining the church. And as a result, I've gotten to have,contact with our members by being able to send 'em off an email directly from,the platform and Note Bird or using the text messaging fe feature and Notebirdwhere it connects directly with the text messaging function on my computer.And I can send someone first thing inThe morning, the morning, a happy birthday text,or I've even mentioned on Sunday morning, the anniversary of

a couple who may be celebrating their wedding anniversary,but more importantly, the anniversary of people's membership at our church. It,it tracks that information if that's information that wehave already gathered, which we have. And so we've beenhaving a fun time recognizing the folks who've been at our church for10, 20, 30, 40, even 50 years, and it's been fun to celebrate that.

Before using Notebird,pastoral care was a big issue for me because it was all over the place.I struggled to keep up with their information and what they were going throughbecause I wrote it down on little notes or somewhere on my calendar or maybeeven typed it in my phone.And I failed to follow up sometimes and even forgot the story that they sharedwith me because I couldn't find where I wrote it down.Using Notebird has made my job so much easier. I use it to keep up with pastors,

ministry leaders and others who are part of our associational church family.And so now that I have this amazing tool,I can be shared that those conversations I have with them aren't gonna fallthrough the cracks.Whether it's a phone call from a lady with a prayer concern to having lunch,maybe with a pastor to talk about ministry means I have the ability to recordthose events happening in their wives so I can follow up by either praying forthem or sending a care package or just whatever the situation calls for.So it's great to have this app that will not only allow me to create different

categories for people instead of just having them all bunched together in onegroup, but alsoI get to receive updates on milestones in their lives and keep me on task when Ineed to take action.I just have to say that if you're looking for a platform to keep up with thepeople you care about, communicate with your team and help createstronger relationships, this is the app for you.Notebird has been a huge help for me keeping up with our pastors

and the things that are going on in other people's lives. And so at,even at an affordable price, it's a no brainer. So give it a shot.You won't be disappointed.